FAQs

Here are a few of the frequently asked questions. To provide you with the best customer experience, your feedback is greatly encouraged. If you have any questions please send us an email at support@bunionfree.store

General Frequently Asked Questions

Q. Where do you ship from?
A. We ship from our partnered warehouses & factories located in US & China. So, please expect some of the items to be shipped separately (if you order more than one item).

Q. How long will it take for my items to arrive?
A. It will usually take 6-8 business days for all orders to arrive.Some products may arrive in 10-25 days. Shipping times vary from product-to-product; based on demand and shipping location.

Q. How long will it take to receive a tracking number?
A. It will take usually between 2-7  business days.

Q. Where can I place an order from?
A. You can place an order from any country, we ship Worldwide.

Q. How much will I pay for shipping?
A. We apply a regular flat rate of $4.95 for any country. 

Q. Which currency will I be charged in?
A. We processes all orders in USD. While the content of the cart is displayed in several currencies, you will checkout using USD at the most current exchange rate.

Q. Will I receive a confirmation number when I place my order?
A. Yes, all customers will receive an order number after placing their orders.

Q. Who can I contact if I have a problem with my order?
A. All inquiries can be forwarded to support@bunionfree.store

Q. How can I pay?
A. We accept all Major Credit Cards: Visa, Mastercard, Discover, Amex and also Paypal

Q. Is Checkout on this site safe and secure?
A. You can be absolutely sure that all purchases here are safe and secure.

Q. If I enter my email address will you sell my information?
A. We do not sell our customers information. Emails are strictly for follow-up and to send newsletters of our promotions and coupons for discounts.

Q. Will I (the customer) have to pay customs?
A. For most countries you will not have to pay customs, but it depends where are you located and if you order more than 1 piece.

Bunion Free Frequently Asked Questions

Q.Can Bunion Free Corrector cure my bunion?
A. Bunion Free Corrector can relieve the pain caused by mild to moderate and severe bunions and will help to protect the bunion from the effects of shoes.However, it may prevent advancement of the bunion.

Q.What should I expect when I first wear Bunion Free Corrector?
A. If the correct size is chosen, most customers report that Bunion Free Corrector feels comfortable. It should not be too tight or loose in any place. It will apply gentle pressure, realigning the big toe. The hole in the toe is designed to help to prevent too much pressure building up. We recommend wearing it for a few hours at a time until you get used to it. If you want to wear Bunion Free Corrector while you are asleep you might prefer a slightly larger size. Wearing a smaller size during exercise often works well.

Q. Is Bunion Free Corrector machine-washable?
A. No. Bunion Free Corrector is made of very delicate fibers and carefully constructed in two layers in order to be effective. Although hand washing will extend its life considerably. Simply hand wash with a natural soap in cold water and allow to air dry. This can be done every day so that you can enjoy wearing a fresh Bunion Free Corrector in the morning and at night again before bed.

Q. Bunion Free Corrector looks too thin to be effective so I’m not sure if it will work for me?
A.The beauty of this is that it is scientifically designed to be as light weight as possible, while maintaining gentle pressure. It provides protection from rubbing and helps your big toe to realign so that it is not pushing the other toes. Although the material is effective you should still avoid wearing shoes that are too tight around the bunion.

Q.What if I find Bunion Free Corrector does not feel comfortable or it isn’t strong enough to support my more advanced bunion?
A.You should be able to tell immediately if the Bunion Free Corrector will be right for you, by trying the correct size. If your bunion is too advanced you will find the big toe may be too stiff to realign.

Q. Does Bunion Free Corrector aid in post-surgery recovery?
A.Yes, we have had great feedback from customers post-surgery who have used Bunion Free Corrector to help keep the big toe in place during recovery. Wearing it post-surgery can help to prevent the bunion from returning. If you are unsure, seek the advice of your doctor.

Q.How long will my Bunion Free Corrector last?
A.Like anything worn, normal daily wear and tear will obviously cause Bunion Free Corrector to deteriorate over time. The more you wear and wash it, the more it will suffer wear and tear. We find that it can last from 3 to 12 months, depending on how much it is worn and how carefully it is treated. Order two or more Bunion Free Corrector and save.

Q.My Bunion Free Corrector has loosened slightly after wearing and washing it a few times. Is this normal?
A. After wearing Bunion Free Corrector, the material will start to relax. In time it may feel looser but this will not compromise its effectiveness.

Q.Why do I feel pain when wearing Bunion Free Corrector?
A. If Bunion Free Corrector is too tight it can cause pain so be careful to be sure you have selected the correct size before wearing. Wear Bunion Free Corrector for shorter intervals initially so that your foot has time to adjust to the change in alignment. Gradually increase the time you wear it. Consider wearing the next size up while sleeping so that there is not too much pressure on your foot while you are not active. After exercising the next size up might be more comfortable if your feet swell.

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